[Last updated on: 18 Dec, 2025]
At QSZ Certification Services LLC (“QSZ”, “we”, “us”, or “our”), we are committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy defines how we collect, use, store, protect, and disclose personal and non-personal information in a lawful, transparent, and responsible manner, in alignment with UAE data protection requirements and applicable international best practices.
1. Introduction
This Privacy Policy outlines how QSZ manages personal data across all areas of its operations, including certification, inspection, audit, training, and advisory services. It reflects our core values of integrity, impartiality, accountability, and confidentiality, and applies to all users of our website, clients, employees, contractors, suppliers, and other stakeholders.
By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.
2. Our Privacy Principles
QSZ is guided by the following principles when handling personal information:
- Lawfulness and Transparency: Personal data is collected and processed fairly, lawfully, and transparently.
- Purpose Limitation: Data is collected for specified, legitimate business purposes and not used beyond those purposes.
- Data Minimization: Only data that is relevant and necessary is collected.
- Accuracy: Reasonable steps are taken to ensure personal data is accurate and up to date.
- Confidentiality and Security: Appropriate technical and organizational measures are implemented to protect data.
- Accountability: QSZ remains accountable for all personal data under its control.
3. Information We Collect
3.1 Personal Information
Personal information refers to data that can identify an individual. QSZ may collect:
- Name, gender, designation, and date of birth
- Contact details including email address and phone number
- Business and organizational information
- Demographic information such as location, preferences, and interests
- Documents and information required to process certification, audit, training, or service applications
3.2 Non-Personal Information
We may also collect non-personal information such as browser type, device details, IP address, and website usage data for analytical and security purposes.
4. Why We Collect Your Information
QSZ collects and uses personal information for the following purposes:
- Service delivery: To evaluate, process, approve, and manage certification, audit, inspection, training, and advisory services
- Internal records and compliance: To meet internal governance requirements and external regulatory, accreditation, and contractual obligations
- Customer support: To respond to inquiries, complaints, and support requests
- Service improvement: To analyze usage patterns and improve our services and website functionality
- Marketing and communications: To share updates, events, or service-related information, where permitted
- Mandatory communications: To provide important operational, contractual, or regulatory notifications
- Legal and regulatory compliance: To comply with applicable UAE laws or lawful requests from authorities
5. Cookies and Website Usage
QSZ uses cookies and similar technologies to ensure proper website functionality and enhance user experience.
Cookies help us:
- Remember user preferences
- Improve website performance
- Analyze website traffic for improvement purposes
Cookies do not, by themselves, identify individuals. Users may choose to accept or decline cookies through browser settings; however, disabling cookies may limit website functionality.
6. Data Storage and Security
QSZ is committed to ensuring that personal information is securely stored and protected.
- Data is stored on secure servers with restricted access
- Appropriate electronic, physical, and organizational safeguards are implemented
- Access to personal data is limited to authorized personnel only
Users are responsible for safeguarding their login credentials and ensuring confidentiality of access details.
7. Disclosure of Information
QSZ does not sell, rent, or trade personal information.
Personal data may be shared only:
- With authorized service providers, subcontractors, or partners strictly for service delivery or compliance purposes
- With accreditation bodies, regulators, or authorities where required by law or contractual obligation
- In response to lawful requests from courts, government entities, or law enforcement agencies
All disclosures are carried out in a secure and controlled manner.
8. Third-Party Website Links
Our website may contain links to third-party websites or services. QSZ does not control and is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of such websites before providing any personal information.
9. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, accreditation, or contractual requirements.
If a service relationship is terminated, personal data will not be used for other purposes unless legally required.
10. Access, Correction, and Your Rights
QSZ respects applicable data protection principles, including GDPR-aligned practices where relevant.
You have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion or restriction of processing, subject to legal requirements
- Object to certain types of data processing
Requests may require identity verification and will be handled in accordance with applicable laws.
11. Compliance and Policy Updates
This Privacy Policy applies to all QSZ employees, contractors, suppliers, and business partners.
QSZ reserves the right to amend this Privacy Policy at any time. Updates will be published on this page, and continued use of our website or services constitutes acceptance of the revised policy.
12. Contact Information
For any questions, concerns, or requests related to this Privacy Policy or the handling of personal data, please contact:
QSZ Certification Services LLC
Email: contact@qsgulf.com
