ISO 10015:2019
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Competence Management & People Development — Build Organizational Excellence with QSZ Certification
People are the foundation of organizational success. ISO 10015:2019 provides essential guidelines for competence management and people development at organizational, team, and individual levels. QSZ Certification supports organizations in aligning their workforce capabilities with strategic goals through structured, internationally recognized certification services.
Why ISO 10015:2019?
Competence management is no longer optional—it is a strategic enabler that ensures organizations remain competitive, innovative, and capable of delivering consistent value. ISO 10015:2019 helps organizations establish systematic processes to:
- Manage workforce competence effectively.
- Support people development as an integral part of quality management.
- Enhance organizational capability to meet customer, regulatory, and stakeholder expectations.

ISO 10015:2019 complements the ISO 9000 family of standards, emphasizing the role
of competent people in achieving quality outcomes, fostering a culture of
continuous improvement, and supporting integrated management systems such as
risk management and environmental management.
Our Certification Services
QSZ Certification is a trusted global leader in audit and certification services. With our Swiss-quality approach, deep industry expertise, and commitment to client success, we help organizations elevate competence management from a compliance task to a strategic driver of performance and growth.